Privacy Policy

Privacy Policy

Introduction

Welcome to https://gilbert-arizona-couples-therapy.couplesresilience.com (referred to as “Gilbert Arizona Couples Therapy” or simply “we”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy details our practices regarding the collection, handling, and disclosure of information when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, apps, or services linked from our website, as these have their own privacy policies. We encourage you to review those policies to understand how your data is handled outside of our direct control.

Processing Activities

Your interactions with us may involve several data processing activities, including:

  1. Using Our Services: When you sign up and use our applications or services, we collect and process account information, payment details, and other personal data necessary for service provision.
  2. Website Visits: Visiting our websites linked to this policy implies that you agree to the terms outlined here. We track user behavior and interactions through analytics tools to improve our online experiences.
  3. Communication: If you choose to receive newsletters, emails, or any other form of communication from us, we will process your contact details for this purpose.

Personal Data Collection

We gather various types of personal data, which can include:

  • Account Details: This includes usernames, passwords, and account-related information used to access our services.
  • Payment Information: Credit card numbers, billing addresses, and payment transaction data are securely stored for processing payments.
  • Financial Data: We may collect financial records to verify payments or for accounting purposes, in compliance with relevant regulations.
  • Purchase History: Details of products or services purchased from us, including quantities and dates.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information to enhance user experience.
  • Location Data: Information about your geographic location, used for service personalization and analytics.
  • Feedback and Reviews: Content you submit when providing feedback or writing reviews.
  • Social Media Information: If you choose to connect our services with social media accounts, we may access your public profile information.
  • Product Information: Details about products or services you express interest in, including preferences and interaction data.

We obtain this data through direct user input, interactions with our systems, and automated technologies used for website functionality. Additionally, third parties may share personal data with us, adhering to their respective privacy policies.

Cookies

Cookies are small text files stored on your browser or device when you visit our websites. We use cookies to:

  • Enhance User Experience: Remembering user preferences and settings ensures a personalized experience across our sites.
  • Analytics: Tracking website usage helps us understand user behavior, allowing for continuous improvement.

Our cookies are categorized as:

  • Strictly Necessary: Essential for browsing our websites and using their core features.
  • Preference Cookies: Remembering user preferences to deliver customized content.
  • Analytics Cookies: Collects anonymous data for analytics and performance measurement.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data only for as long as necessary for the purposes it was collected or as required by law. Once the purpose is fulfilled, or when data retention is no longer necessary, we delete or anonymize the information securely. This process ensures that your data remains safe and protected over time.

Security Measures

Gilbert Arizona Couples Therapy has implemented robust security measures to safeguard personal data:

  • Encryption: We use encryption protocols to secure data during transmission and storage.
  • Access Control: Only authorized personnel have access to sensitive data, and they are bound by confidentiality agreements.
  • Regular Audits: Our systems undergo periodic security audits to identify and mitigate potential risks.

Your Rights (Depending on Your Location)

The privacy laws in different jurisdictions grant individuals certain rights regarding their personal data:

  • Access: You have the right to request access to your personal data we hold, along with information about how it is processed.
  • Rectification: You can ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Under certain circumstances, you may request the deletion of your personal data.
  • Restriction: You have the option to limit the processing of your data in specific situations.
  • Portability: You can obtain a copy of your data in a structured, commonly used format and transfer it to another controller.
  • Objection: You have the right to object to the processing of your personal data for direct marketing or other purposes.
  • Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.

To exercise any of these rights, please contact our privacy team at your earliest convenience. We will respond to your requests in a timely manner, adhering to applicable laws and regulations.

Changes to Policy

Gilbert Arizona Couples Therapy reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, with an updated revision date. We encourage you to review this page periodically to stay informed about how we protect your personal data.

Contact Information

If you have questions, concerns, or requests related to privacy or data protection, please contact us:

We value your trust in our services and are committed to maintaining the highest standards of data privacy and security.